Site Rules & Conditions

GENERAL SITE RULES

1. Uphill Wharf Campsite and Marine Centre Limited will not accept anyone under the age of 18 unless accompanied by an adult.
2. All guest must be registered, and all fees paid at before arrival and before pitching up.
3. All car registrations must be given on booking or at reception if different to your booking to help us with our security measures.
4. Please ensure that you follow the pitch / parking instructions illustrated below, this is for fire safety regulations - all units must be 6m apart and habitation doors away from each other.
5. No fires under any circumstances. You will be asked to leave immediately if a camp fire is lit.
6. BBQ's are permitted as long as they are lifted up away from the grass and that they do not cause harm to others or damage the grass.
7. Please make sure you keep the door to the shower/toilet block closed at all times.  The code to the door will be provided before arrival.
8. Please do not put anything other than human waste and toilet tissue down the toilets or Elsan point.  We have our own sewage system and anything other than toilet tissue blocks our pump which we have to manually remove.  Please place wet wipes, and sanitary items etc in a bin.
9. No driving around the site after 11pm please.
10. Please keep to a maximum speed limit of 10mph throughout the site.
11. No loud music on the site please at any time, Uphill Wharf Campsite and Marine Centre Limited is a quiet caravan and camping site, please respect other campers. Please keep any noise to a minimum after 10pm.
12. All guests are asked to be considerate to other site users at all times.
13. All pitches must be vacated by 11am on the day of departure unless other arrangements are made beforehand.
14. Children must be occupied at all times by an adult, please make sure children are supervised by the water side as we will not be held responsible for any accidents.  No ball games on site please due to vehicles, however the rear tent field is permitted for use when closed  during Winter months.
15. Dogs must be kept on a leads at all times whilst on site, (dogs are allowed on certain parts of Weston-super-Mare Beach all the year round and Uphill Beach all year round).  All fouling must be collected and disposed of along with general waste. Dogs must never be left unattended on-site. Dogs may use the lake at owners own risk.
16. We have bins located by reception.  We have 2 large container bins for general waste only - these are not for large items in the form of blow ups, deckchairs and electrical items etc, please dispose of these at a refuse centre.  Please do not leave food around the site as this can attract unwanted vermin.
17. The campsite is located by our salt water lake.  Please do not swim in the lake and please be aware there are jellyfish.  Fishing is permitted, and campers are allowed to use the lake for non motorised craft etc.  We allow small quiet remote boats to be used on the lake, but please no petrol models permitted. Please sign a disclaimer before you use the lake for anything other than remote boats or fishing.

GENERAL SITE CONDITIONS:

CANCELLATIONS - Temporary altered for Covid and valid for arrivals up until 21st June 2021:
Up to 14 days of arrival date - free change of booking date, or a refund (which will incur a £5 admin fee).

Within 14 days of arrival - we will endeavour to refill your booked stay.  If rebooked, we shall contact you to change your date, keep your account in credit for use at another date, or for a refund (which will incur a £5 admin fee).

(Usual terms - Up to 30 days of arrival date: Full refund minus £25.00 booking fee.
Within 30 days of arrival date: No refund under any circumstances.)

REFUNDS - Sorry, no refunds will be given for early termination of stay under ANY circumstances.

ALL BELONGINGS - are left on-site at owners risk.

PITCH LOCATION - we do allow booking of specific pitches, please bear in mind that pitches could be reallocated in exceptional circumstances.

ELECTRICITY - We cannot guarantee uninterrupted electrical supply to the site.  Low wattage electric heating units are only permitted for short periods to avoid overload to the power supply.

WATER - We cannot guarantee the amount of water pressure or water quality on-site.

INSURANCE CLAIMS - You are responsible for the first £5,000 of any claim made against Uphill Wharf Campsite and Marine Centre Limited, for whatever reason.

Failure to adhere to any of these conditions may result in the early termination of your stay.